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This product review is of the HT 7120 massage chair recliner by Human Touch. We will review this massage recliner in 5 separate categories including the following: warranty coverage and customer service, comfort and ergonomics, ease of use, key features and massage therapy. Each category can earn up to 20 points for a total possible rating of 100 points. The HT 7120 is a mid range massage chair in the $2,000 to $3,000 range.

Warranty Coverage and Customer Service: We start with warranty, since this is the consumer’s long term protection against the occurrence of defects in workmanship. The warranty coverage for the HT-7120 is 3 years on the structure, 1 year on parts and 90 days labor. Labor is provided for 90 days and Human Touch will cover the shipping to and from the customer during this period. There is in home technician service available, but at the customer’s expense. This is a very light warranty by industry standards. Customer service is provided by Human Touch and they are competent at diagnosing problems. We rate the warranty coverage for this recliner a 12.

Comfort and Ergonomics: This is a well designed massage chair. The massage recliner is very comfortable to sit in when not being used for a massage. The head support pillow is detachable and adjustable for different users. The armrests are sufficiently padded. Human Touch has a unique controller for the chair. It has functions on two sides which is simple and easy to use. The leg ottoman cannot be extended which is a drawback, but you can adjust the massage well width. This is a unique feature for this recliner line. The HT 7120 rates an 18 for ergonomics.

Ease of Use: With so many new features being added at a furious rate to massage chairs, we are always concerned with the average user being to navigate the controls and other functions. Human Touch has a very nice remote control with this chair. It is slim and fits easily in the palm. The controls are well laid out and it is simple to navigate the functions. We are impressed with the controller and it does not come with a remote stand, but tucks away in a special pocket. The only manual control is for the rotating the leg ottoman. Most users need to lean quite a bit forward to reach the control and then you need to use your feet to rotate it. The HT-7120 earns a 19 in ease of use.

Key Features: The features that stand out in the HT 7120 are the compression massage and the width adjustment in the leg ottoman. The compression massage is similar to a sports therapy massage. Sports therapy massages use deep tissue and firm pressure to stimulate the muscles. The HT-7120 uses a rocking motion and stroking. The rocking motion loosens the spinal joints and the stroking elongates and applies pressure to the muscles. The width adjustment of the leg ottoman is a novel function. The channel can be set to different widths to better fit your calves or feet. The channel has airbags, so the compression can be increased or decreased by changing the channel width. The 7120 gets an 18 in this category.

Massage Therapy: There are various massage therapy functions with the HT 7120. It comes with 5 manual massage programs, 3 pre-set programs and 3 level height adjustments for the back. You can select from rolling, kneading, compression, percussion and vibration with the manual programs. You can select from sore muscle relief, energy rejuvenate and auto-demo for the pre-programs. One nice compliment to the massage therapy are the built in heaters for the lower back. You can also activate the full body stretch function. Your feet and calves can obtain soothing relief with the massaging leg ottoman. The HT-7120 earns a 19 for massage therapy.

The overall rating we give the HT 7120 is an 86 points out of 100. We like the contemporary design of this classic massage chair recliner. The massage therapies are thorough and invigorating. We are concerned with the light warranty with this recliner. The HT 7120 comes with some advanced features and has an easy to use remote. If you are shopping for a mid range model, then the HT 7120 is a massage chair recliner worthy of your attention.

Learn everything regarding this futuristic massage chair recliner. Read our reviews regarding Human Touch Massage Chairs. Human Touch has a wide range of massage chairs in addition to the HT-7120 Massage Chair. Peruse our product reviews on top brands.